
SKILLS DEVELOPMENT 24 July 2020
Soft Skills: Why They are Harder Than You Think and How You Can Acquire Them
Suman Agarwal
While hard skills or domain skills are critical to do your job, soft skills lay the foundation for success in the 21st century. Soft skills are human skills that influence how you interact with others and project a winning image on a professional front. They include communication skills, interpersonal skills, leadership skills, presentation skills, public speaking, body language, business etiquette, etc.